Overview
Apple Mail is the default email client that comes with every Mac using OS X 10.0 or later. This guide will show you how to configure your Apple Mail application to access email for your Media Temple server.
Setting up email on your Mac Adding a service. Launch System Preferences and, in the Internet & Wireless area, click Mail, Contacts & Calendars. The advantages of autoconfiguration. So what exactly has happened here? If you’ve chosen to synchronize your email with. About the other services. As long as your Mac is connected to the Internet, it will create the correct settings so that you can use Gmail’s mail, calendars, reminders, messages, and notes features.
This article is primarily for Mail version 10.2 on Sierra (OSX 10.12.32). Your version of Apple Mail may vary depending on the version of Mac OSX you are using.
- Additional steps for older versions of Apple Mail that were released prior to Sierra have been included.
How to set up Mail on your Mac. It’s really easy to set up email on a Mac or MacBook, especially if you use one of the more popular services, such as Gmail, Yahoo, or, obviously, Apple’s own. MacOS handles your Internet Accounts, like your Yahoo! Account, in a central location in System Preferences. Then, programs such as Mail get the settings from there automatically. Select the Apple menu, then select System Preferences.
Requirements
Before you start, be sure to have these handy:
- Your domain name: example.com
- Your email address: [email protected]
For more information, please read this article: Creating a POP/IMAP email accountCreating a POP/IMAP email account. - Your email password.
- Your email access domain. The email access domain is completely independent of the web access domain and will look something like this: xxxx-xxxx.accessdomain.com. The 'xxxx-xxxx' string will be a series of randomized letters. This will be totally unique to your specific Grid. Read our article What is an 'Access Domain'? for more information.
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This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by Media Temple. Please take a moment to review the Statement of Support.
Instructions
Let's begin!
1. Open Mail. If you haven't added a new account yet, you'll be taken directly to the Add Account prompt. If you're adding an additional account, or this prompt doesn't otherwise load automatically, you'll need to select Add Account from the Mail menu.2. From the Add Account prompt, select Add Other Mail Account.. and click Continue.
3. Enter your email account information and click create. - Full Name: Your name as you would like it to appear.
- Email Address: Your full email address.
- Password: The password for your email account.
When an autodiscover setting has been unsuccessful, the message 'Unable to verify account name or password' will appear in a new settings box.
5. Fill in the fields using your email info and access domain. If you do not see this box and are using a version of Apple Mail that was released prior to OSX Sierra, skip to 'Additional steps for older versions of apple mail'.
- Email Address: Your full email address.
- User Name: Your full email address.
- Password: The password to your email account.
- Account Type: We strongly recommend connecting via IMAP. To learn more, please see Using Email: How IMAP worksUsing Email: How IMAP works.
- Incoming Mail Server: Your email access domain.
- Outgoing Mail Server: Your email access domain.
Please note that by default, Apple Mail versions 10 and higher use secure (SSL) connections for both incoming and outgoing servers. We highly recommend that you do not change this, but SSL and port settings may be modified under server settings in the preferences menu once setup is complete.
6. You'll then be asked to confirm which apps that you'd like to attach the email account to. Select email and any others that you'd like and click Done.
That's it! You just configured your Media Temple email address on Apple Mail. As always, if you have any questions, please feel free contact Media Temple's award winning 24/7 support.
Additional steps for older versions of Apple Mail
To maintain functionality and security, Media Temple recommends that you update to the latest Apple Mail version available.
Older versions of Apple Mail may show two separate boxes for the incoming and outgoing server settings. If this is true for you, use the following settings:
Account Type:
We strongly recommend connecting via IMAP. To learn more, please see Using Email: How IMAP worksUsing Email: How IMAP works.
Incoming Server Info
Incoming Mail server: Your email access domain.
Path Prefix: Enter /INBOX here (all capital letters).
Port: You will want to connect using the correct port based on the settings you have selected.
- IMAP: 143, or 993 if SSL is enabled.
- POP: 110, or 995 if SSL is enabled.
Port: You will want to connect using the correct port based on the settings you have selected.
- SMTP: 587, or 465 if SSL is enabled.
- For incoming mail, we recommend using Port 993 with the Use SSL checkbox selected.
- SSL Checkbox: Check this box if you wish to connect using SSL encryption. This feature is supported by default and you do not need to install an SSL for it to work. Note that you will also need to use an SSL port (above) if you select this option.
NOTE:
You may encounter an Unverified SSL Certificate warning if you have chosen to connect with SSL. This is common if you do not have your own SSL Certificate installed. The Grid does not allow you to install your own SSL on email. To avoid seeing this message in the future, add the existing certificate to your trust settings. The encryption in use IS safe, so you can safely select 'Connect' to continue.
- Authentication: Be sure that Password is selected from the dropdown menu.
- Select your new account from the left hand column.
- Click the 'Advanced' tab and uncheck the box to 'Automatically detect and maintain account settings.'
- Navigate back to the 'Account Information' tab. This time, select Edit SMTP Server List.. from the Outgoing Mail Server (SMTP) drop-down menu.
- You will be taken to the SMTP server list. Make sure that you have selected the correct email address. Click the Advanced tab and verify the following settings:
- Be sure the box to 'Automatically detect and maintain account settings' is not checked!
- Enter your desired outgoing mail port. Since many ISPs block port 25 (the default outgoing mail port), we strongly suggest using port 587, or port 465 if SSL is enabled.
- Select 'Password' from the Authentication drop-down menu, and make sure the 'Allow insecure authentication' box IS checked. If you don't see this option, you may need to update Apple Mail or Yosemite to the newest version.
Ipage Email Setup For Mac
That's it! You just configured your Media Temple email address on Apple Mail. As always, if you have any questions, please feel free contact Media Temple's award winning 24/7 support.
Check Mac Email Online
Resources
What is an email client app?
Email clients are applications on your computer or apps on your phone that retrieve emails and deliver them to your email inbox. Email clients can both send and receive your email messages. Microsoft Outlook and Mac Mail are two examples of email clients. This article includes set up guides for the most common email clients.
Before you set up your email client, check out our professional email and productivity plans — Microsoft 365 or G Suite. You’ll enjoy a domain-matching email address and a robust set of tools and applications to help you run your business more efficiently.
Generic Email Client Settings
These are the generic settings and should work for any email client or mobile device.
Setting | What You Input |
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Username: | Your full email address |
Password: | Your email password |
Connection Type: | Server & Port info |
POP | Incoming Server: pop.ipage.com Incoming Port: 110 (or 995 with SSL enabled) |
IMAP | Incoming Server: imap.ipage.com Incoming Port: 143 (or 993 with SSL enabled)) |
SSL (Optional): | Enabled or Disabled |
Outgoing Server Authentication: | Enabled |
Outgoing Server: | smtp.ipage.com |
Outgoing Port: | 587 (or 465 with SSL enabled) |
Tip: If 587 is not working for the Outgoing Port, try using port 25 instead.
Double-check your email client settings.
Review your settings again for any possible typographical errors (especially the email password).
Still Unable to Resolve the Issue On Your Own
We are always here to help you. If you have gone through all of the troubleshooting steps and still have an issue, please contact us!
Email Client Setup Guides
Our Knowledgebase Guides | |
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Email Clients | Mobile Devices |
Developer Support Site Links | |
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Email Clients | Mobile Devices |
Are your mail records pointing to our MX Server?
Your domain DNS settings control which hosting provider handles your email services. Double-check your settings to make sure they point to our MX Server. If your domain is not registered with us, you may need to update your Nameservers or MX Records, which would incur DNS Propagation and can take between 24-48 hours to update across the Internet.
For information on changing your domain DNS settings, please view these articles: Folder color manager.
Confirm that you have a stable internet connection
Connecting from your computer | Connecting from your mobile phone |
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I Can't Send Emails
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